It can be a daunting task trying to find the best IT support a company has to offer and the right IT support services for your needs. There are so many factors to take into account, and it can often feel like navigating a minefield.
The truth is that if you want your business to operate at its peak potential, it’s a minefield you must conquer. One of the key factors in running a successful business, and optimising your activities and processes, is finding the right IT support company.
Here’s a rundown of the process of choosing, and the essential steps to getting it right.
Step 1: Assess your requirements in terms of IT infrastructure
This can be quite an involved process, but it’s pivotal that you get it right! Assess your current IT requirements and identify what you need right now, and what you’re going to need moving forward.
Step 2: Do some research
Make a list of prospective IT support companies and do some research. Be sure to get several references and, if you can, speak to someone at a company they’re currently servicing. Check out their customer reviews and client testimonials -They should have dedicated sections on their website where you can freely view these. Google the company and see if they have a Google business account – this includes reviews!
Step 3: Get in touch
Once you are crystal clear on what you need (now and looking ahead) and you have your list of possible companies, get in touch with them and tell them your requirements. Ask for an obligation-free estimate. Gather responses, and see what they come back to you with. Don’t be afraid to meet them in person and discuss your needs. Think of it like any other interview – if you were hiring a new assistant or manager, you wouldn’t rely on email or even phone calls, you’d interview the candidates in person. You need to see how you get on, personally, and whether or not you’re compatible enough to form a good business relationship. Get them into your office. While they’re there, … Read the rest