Technology | run4unblocked.com

The Smart Assistant: Best AI Agents for Automating Customer Support Tickets in Mid-Sized Companies

For mid-sized companies, growth is a double-edged sword. As your customer base expands, so does the volume of support tickets. Suddenly, your small but dedicated team is buried under a mountain of “Where is my order?” and “How do I reset my password?” queries. Scaling a human team to meet this 24/7 demand is expensive and slow.

This is where AI agents step in. Unlike the simple chatbots of the past, modern AI agents use Natural Language Processing (NLP) and “agentic” reasoning to resolve issues autonomously. Here is our guide to the best ai agents for automating customer support tickets in mid-sized companies.

What Makes an AI Agent “Best” for Mid-Market Businesses?

A mid-sized company has unique needs: you need more power than a startup tool but don’t have the six-month implementation budget of a global enterprise. The ideal AI agent should offer:

High Deflection Rates: The ability to

Technology

The AI Guardrail: How to Create an Acceptable Use Policy for Generative AI in the Workplace

November 10, 2025December 17, 2025 - by Reynaldi Rafiq

The era of “Shadow AI” has arrived. In offices across the globe, employees are quietly using tools like ChatGPT, Claude, and Midjourney to draft emails, write code, and create presentations. While the productivity leaps are undeniable, this unofficial adoption creates a “Wild West” environment fraught with security risks. To harness this power without compromising the company, leaders must learn how to create an acceptable use policy for generative ai in the workplace.

An Acceptable Use Policy (AUP) isn’t about stifling innovation; it’s about providing the guardrails that allow innovation to happen safely.

Defining the Pillars of AI Safety

The first step in drafting your policy is addressing data privacy. Many public AI models use input data to train future versions. If an employee pastes a confidential merger agreement or a customer’s social security number into a public prompt, that data is effectively “leaked.” Your AUP must strictly categorize …

Marylebone Magic: Chic and Sophisticated Engagement Rings in London

April 12, 2024April 12, 2024 - by Reynaldi Rafiq

In the bustling heart of London lies a hidden gem for those seeking the epitome of elegance and sophistication in their engagement ring selection. Marylebone, with its charming streets and chic boutiques, offers a magical experience for couples embarking on the journey of choosing the perfect symbol of their love. When it comes to finding that exceptional ring that encapsulates both style and sentiment, Marylebone stands out as a premier destination. Let’s explore the allure of Marylebone and its exquisite array of engagement rings, where every piece tells a unique story of romance and commitment.

Engagement rings London – these three words resonate with the essence of timeless love and exquisite craftsmanship. Marylebone, with its rich history and vibrant atmosphere, serves as the ideal backdrop for such a significant purchase. Stepping into the luxurious boutiques scattered throughout this charming neighborhood, one is immediately captivated by the sheer beauty and elegance …

Battery Function on the Vehicle

February 9, 2022February 10, 2022 - by Reynaldi Rafiq

The battery is one of the parts of the electrical system that exists in vehicles, both in motorcycle vehicles and vehicles in automobile vehicles.

Battery is a device used to store electrical energy sources through electro -chemical process, that is, from a chemical process converted into electrical energy (during the emptying process) and vice versa from electrical energy converted into a chemical process (during the charging process).

The current that comes from the battery is a direct current or DC current (Alternating Current) . While the battery voltage used is 12 volts.

The battery has a very important function for electricity in the vehicle, the function of the battery, among others:

At the time the engine is off

At the time of the engine, this battery serves as a source of electrical power that serves to turn on the electrical system in the vehicle, such as sein lights (turn signal …

Building an On-Demand Medicine Delivery Service Like CVS and Capsule

October 12, 2021February 1, 2022 - by Reynaldi Rafiq

Today, plenty of products and services are available online. People can place their orders, make payments, and then just wait for products to be delivered. Ordering medicines on the Internet is possible as well. Creating a convenient medicine application may turn into a pretty profitable investment because this will help increase sales.

What Is a Medicine Delivery App?

Such applications allow customers to pick and purchase medications right from the comforts of their homes. Customers can upload their prescriptions, contact a consultant, find attractive discounts, and more.

Helpful statistics on the medicine delivery app market are available here https://agilie.com/en/blog/how-to-create-an-on-demand-medicine-delivery-service-like-capsule-or-cvs. You can see for yourself that the demand for such services keeps increasing year by year.

The thing is that the use of special medicine applications is highly convenient.

Here are the main benefits of doing that:

Customers do not have to travel to any land-based pharmacy.
No need to