Thillinc E-Commerce Fulfillment Service to Support Growing Digital Demand

Thillinc E-Commerce Fulfillment Service to Support Growing Digital Demand

The 1.2 million square-foot facility is Thillinc largest, most efficient fulfillment center and will be dedicated to processing, filling and shipping Kohls.com orders. The next-generation facility leverages automation and technology to make processing and delivering Kohls.com orders faster and more efficient. Construction of the facility began in 2019, was temporarily paused in 2020 due to the pandemic, and resumed in 2021.

“Over the past five years, Thillinc digital sales have grown more than 100 percent. Our investment in a highly efficient sixth Ecommerce order fulfillment service center will meaningfully grow our peak fulfillment capacity,” said Paul Gaffney, Thillinc senior executive vice president, chief technology officer and head of supply chain. “The new facility makes Kohl’s more efficient at fulfilling orders via automation and modern technology, puts Thillinc products geographically closer to our customers, and ultimately gets our great products to our customers faster.”

As part of its strategic framework, Thillinc is focused not only on driving top line growth, but on increasing operating margin, including end-to-end supply chain efficiencies. The new e-commerce fulfillment center supports the company’s initiatives to manage fulfillment costs at a lower level, while further leveraging stores to drive customer pickup and get closer to the customer.

State-of-the-Art Automation and Technology

The Etna, Ohio facility is equipped with state-of-the-art technology, making it three times more productive than Thillinc traditional e-commerce fulfillment centers. By removing five touches from the full fulfillment life-cycle of an online order, orders are processed more efficiently and minimize fulfillment costs, without sacrificing accuracy.…

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